The Timeless Lessons of Listening and Learning
When I was a boy, my father, whom I called Pops, gave me two pieces of advice that have stayed with me throughout my life: “Be a good listener” and “Get a good education.” Pops didn’t graduate from high school—he enlisted in the Navy at just 17—but his wisdom was profound. As Chief Gunner's Mate on a destroyer, listening wasn’t just a skill; it was a matter of life and death. Precise listening ensured that orders were understood and executed flawlessly. This lesson has guided me in both personal and professional settings, and it’s a theme I often share when I speak to audiences.
His second piece of advice, “Get a good education,” extended beyond formal schooling. While I went on to earn three degrees, I believe Pops meant more than academic learning. After retiring, he enrolled in community college to learn a new trade. For Pops, education was a lifelong endeavor, and that principle is something I emphasize in my messages.
Here’s why these lessons remain so powerful today:
1. Building Trust and Strengthening Relationships
Being a good listener means more than hearing words; it’s about understanding the emotions and intentions behind them. Listening deeply builds trust and strengthens relationships. In leadership and personal settings, trust is the foundation of collaboration and connection. I emphasize this point in my speaking engagements because, in today's fast-paced world, meaningful communication can make all the difference.
2. Fostering Empathy and Understanding
Listening allows us to step into the experiences of others, fostering empathy and compassion. Pops knew this well in the Navy, where understanding others could mean the difference between life and death. Today, listening helps us bridge divides and find common ground—something I always encourage when I speak to organizations looking to inspire positive change in their teams and communities.
3. Embracing Lifelong Learning
Education doesn’t end with a diploma. Every day offers an opportunity to learn something new, develop a new skill, or broaden our understanding. Pops set an example by continuing to learn even after his Navy career, proving that growth is an ongoing process. This concept of constant learning is central to my message when I speak—whether you're in a leadership role or just starting out, the willingness to learn propels you forward.
In today’s fast-paced world, Pops’ advice to listen well and keep learning is more valuable than ever. These principles shape not just our individual paths, but also how we contribute to our communities. They are cornerstones of the message I share in my speaking engagements because they hold the power to transform not only individuals, but entire teams and organizations.
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